Privacy Policy — Anahuac RV Park LLC

Last updated: April 18, 2026

Introduction

Anahuac RV Park LLC ("we," "us," or "the Park") operates the RV park management system and tenant portal at this website. This Privacy Policy explains how we collect, use, and protect your personal information, including your consent to receive SMS text messages.

Information We Collect

When you become a tenant or interact with our portal, we may collect:

Contact information: name, phone number, email address, mailing address
Guest details: lot number, lease dates, RV information, emergency contacts
Billing information: invoice history, payment records, account balances
Portal activity: messages, maintenance requests, community board posts

SMS Messaging Consent & Terms

By providing your phone number to Anahuac RV Park LLC, you consent to receive SMS text messages from us related to your tenancy. These messages may include:

Invoice and billing notifications
Payment reminders and confirmations
Maintenance updates and responses
Emergency and weather alerts
Park announcements and community updates
Move-in/move-out communications
Birthday greetings
Insurance and registration expiry reminders

Message frequency: Message frequency varies based on your account activity. You may receive up to approximately 15 messages per month during active billing periods.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan. Anahuac RV Park LLC is not responsible for any charges from your carrier.

Opting out: You may opt out of SMS messages at any time by replying STOP to any message, contacting management at (409) 267-6603, or requesting opt-out through the tenant portal. Opting out of SMS will not affect your tenancy or access to the portal.

Opting back in: You may opt back in at any time by contacting management or updating your preferences through the portal.

Help: For help with SMS messages, reply HELP to any message or call (409) 267-6603.

We do not use your phone number for marketing purposes unrelated to your tenancy. Your consent to receive SMS messages is not a condition of tenancy or any purchase.

Carriers supported: Compatible with most major US carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

How We Use Your Information

We use your personal information to:

Manage your tenancy and lot assignment
Generate and deliver invoices and billing statements
Process payments and maintain account records
Communicate about maintenance, emergencies, and park operations
Provide access to the tenant portal and community features
Comply with legal and regulatory requirements

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

Service providers: Payment processors (Stripe), communication services (Twilio for SMS, Resend for email) that help us operate the park — these providers are bound by their own privacy policies
Legal requirements: When required by law, court order, or to protect our legal rights

Data Security

We take reasonable measures to protect your personal information, including encrypted data transmission (HTTPS), secure password hashing, and access controls limiting data access to authorized park management only.

Data Retention

We retain your personal information for the duration of your tenancy and for a reasonable period afterward to fulfill legal, accounting, and record-keeping obligations. You may request deletion of your data after your tenancy ends by contacting management.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of SMS communications at any time
Opt out of email communications at any time

Community Board

Posts and comments you make on the community board are visible to other tenants and park management. Please do not share sensitive personal information in community posts. Management reserves the right to moderate and remove content that violates park guidelines.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

Anahuac RV Park LLC
1003 Davis Ave, Anahuac, TX 77514
Phone: (409) 267-6603
Email: support@anrvpark.com